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Connecticut Water

For most water utilities, aging infrastructure is a huge, ongoing challenge. Especially in the Northeast, it’s not uncommon to have pipes more than 75 years old pumping water to homes and businesses. Keeping those water systems up to the highest standards requires ongoing capital investment.  

Connecticut Water knows that story all too well. The utility serves about 300,000 people in 56 towns across Connecticut, and some of the systems it owns date back to 1849. Since 2007, Connecticut Water has replaced more than 62 miles of pipe with an average age of 74 years.  

CoBank first provided a line of credit to Connecticut Water in 2009, and then provided financing in 2012 for the acquisition of water systems in Maine serving 100,000 people in 21 towns. CoBank also refinanced some of Connecticut Water’s long-term debt and lends directly to its two Maine water subsidiaries.  

“We have more than 400,000 people in two states who rely on us for dependable, clean water,” said Eric Thornburg, the company’s chairman, president and CEO.  

“We’re committed to making Connecticut Water a trusted brand and providing the best possible service—and water—to the people we serve. That means we need to invest in our infrastructure.”  

In 2013, Hurricane Sandy impacted parts of the company’s service area, but dedicated staff worked around the clock to minimize outages. As a result, only a few hundred customers lost service, and it was for less than 24 hours.

“Access to reliable and safe water is essential to the quality of life in rural America, so we’re proud to be able to help companies such as Connecticut Water better serve their customers,” said Paul Narduzzo, senior vice president of CoBank’s Electric Distribution and Water Services Banking Division.  

“CoBank understands our business and what we’re trying to do,” Thornburg said. “That is so important to us. They understand we’re building for the future.”

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